wukalina Walk –Terms and conditions
Deposits and Payment
A deposit of 25% is required at the time of booking and full payment is due 60 days prior to your tour. Full payment is required if your departure date is within 60 days of booking.
It is the responsibility of the walker to personally determine they are medically and physically fit to complete the Walk. We are more than happy to make ourselves available to go through itinerary for each day, to assist in your deliberations. We want you to feel comfortable and confident in your decision.
All prices are quoted per person in AUD including GST and are valid from 1 April 2017 to 31 March 2018 and 1 April 2018 to 31 March 2019 as applicable.
In the event that you need to cancel your booking, the following charges apply.
- 60 days plus prior to trip departure – nil cancellation fee – full refund
- 59 – 21 days prior to trip departure – 25% of the full price of the tour booking
- 20 – 15 days prior to trip departure – 50% of full price of tour of the tour booking
- Within 14 days of the trip departure – no refund
No refund is available after departure of a walk has commenced.
We date the cancellation period from the time we receive written notice of your cancellation. Depending on passenger loadings on the date you were booked to travel, we may allow you to elect to transfer your deposit/full payment to a future date (based on availability), within the current or next immediate season, for a nominal administration fee of $50 per person, to be deducted from monies held.
No refund will be paid if you voluntarily leave the Walk for reasons of bereavement, injury or illness. Travel / medical insurance are therefore strongly recommended.
In the event we have to cancel a departure either inside 60 days of departure or even during the Walk, due to political or natural threats, acts of God and the like (e.g. bushfires, impassable flood waters etc), we will fully refund all monies paid by you for the cost of the Walk only. Any other costs associated with your joining or participating in the Walk will not be covered. Again, Travel Insurance is recommended.
In the event we cancel the Walk inside 60 days of departure or even during the Walk for reasons other than political or natural threats, acts of God and the like (e.g. bushfires, impassable flood waters etc) we will refund all monies paid by you for the cost of the actual Walk, plus any other reasonable costs incurred by you (upon production of receipts) and your wukalina Walk travelling party, as part of your travel arrangements directly related to your joining the Walk, up to a maximum of $200.00 per person.
All Walks are guaranteed to depart once a minimum of 4 walkers are confirmed. In addition, throughout each season, we will have several scheduled departures that are guaranteed to depart with a just 2 walkers confirmed.
Protecting our Country
Please try not to bring plastic bags and bottles in your luggage – we actively try not to utilise plastic or chemicals across our catering and cleaning regimes, and we would appreciate your consideration with this.
We largely operate within a National Park and on country that is very important to the Tasmanian Aboriginal people. A good reference regarding the National Park environment in particular is www.parks.tas.gov.au.